FREQUENTLY ASKED QUESTIONS

WHAT ARE THE BENEFITS OF INDOOR CYCLING?

Indoor cycling offers a variety of benefits:

- An efficient and effective cardio workout

- Low impact on hips, knees and joints

- High caloric burn (depending on the intensity you put forth)

- Excellent cross training

- Weight loss, muscle toning

 

But all in all, we warn our riders that it is the most fun they are going to have exercising and it’s also highly addictive. It is a natural high with the welcomed endorphin surge!

I'M A LITTLE NERVOUS AND I'M NOT SUPERFIT, IS THIS GOING TO SUCK?

Heck no. Indoor cycling is a low-impact cardio workout adaptable to all levels of fitness. You are in command of your ride and you go at your own pace by controlling the resistance on your bike. You will be encouraged to push yourself, but are always in control of your own workout.

 

For newbies, arrive 15 minutes prior to your scheduled class, inform your instructor that it is your first class to ensure you are properly fitted on your bike and the mechanics of the bike are explained. Also, please let the instructor know of any ailments/injuries  (or if you are pregnant) before getting on the bike. Once class begins, work within your comfort zone and adjust the gears accordingly. During the ride, carefully listen to the instructor and your body! Remember…it’s your first class, go at your own pace!

 

Surge Cycling classes are a great way to get fit, and stay fly. 

WHAT SHOULD I WEAR? WHAT SHOULD I BRING?

Do wear comfortable exercise clothing that you would normally exercise in. Do not wear loose, baggy sweat pants — they could get caught in the bike. Not a good look.

 

Hydrate, hydrate, hydrate! Do bring your water bottle – if you forget, no worries, we have bottled water available for purchase. Everybody gets a sweat towel for class — you’re gonna need it!

WHAT BIKES DO YOU USE?

We searched high and low for the very best indoor bike around. Unlike the Spinning® stationary bikes, we chose the new Keiser M3 Plus Indoor Cycle, utlilizing magnetic resistance, offering a super smooth, quiet and effective ride. As a product manufactured right here in the good ole USA, we are obsessed with the quality of their bikes. All bikes come with a console which displays:

 

• RPM (Revolutions Per Minute) 

• Power Output Displays in Watts (currently generating) 

• Heart Rate (Polar compatible)

• Pedaling Time

• Gear (Resistance) (1 to 24 gears)

• Odometer / Trip Distance 

• Resistance is adjusted by a simple lever on the stem.

 

Most importantly, the Keiser M3 Plus bikes are completely adjustable, allowing you to set them up in a way which is just right for your body size. Optimum fit is key for a comfortable and effective ride.

DO I NEED SPECIAL SHOES & DO YOU RENT SHOES?

The Keiser M3 Plus bikes at Surge Cycling have a dual-sided pedal that has a cage on one side (for your gym trainers) and a SPD-compatible clip on the other if you’re wearing cycling shoes. Although cycling shoes are not mandatory for the classes at Surge Cycling, we highly recommend them as they make a tremendous difference in your efficiency on the bike! You will see an increase of up to 30% in your power output once you are clipped in and able to properly pull up on that pedal. It’s well worth the investment if you see yourself making indoor cycling a regular part of your fitness routine.

HOW MANY CALORIES WILL I BURN?

Every person is different. Depending on the intensity, your weight, how hard you push yourself, and your fitness level — you can burn anywhere between 450 to 700 calories during a 45 minute class. However...the magic happens AFTER your ride. We call it the afterburn. Your body can continue to burn calories from your workout 1 hour, 2 hours and even 10 hours after your workout. YAYUH! Now that’s what we’re talking about!! 

SHOULD I USE A HEART RATE MONITOR?

Totally up to you. If you want to see your heart rate on our Keiser M3 Plus console found on each bike, you are going to need to provide your own ANT+ heart rate strap. Polar heart rate straps are compatible with our Keiser M3 Plus bikes. Some people like to train according to their heart rate, others perceived exertion and some just want to get their cardiotherapy on. We provide you with all the necessary tools to monitor and track your workout including power, cadence and heart rate. How you choose to use them or ignore them is up to you.

DO YOU HAVE STORAGE FOR MY STUFF?

Yes, we do provide cubbies for you to store your belongings. It is located in the actual cycling studio where you and your stuff will be.

DO YOU HAVE SHOWERS?

We have one large unisex shower at our Maple Grove location only. Please bring your own bath towel, but if you forget, we have bath towels for rent. All restrooms are stocked with toiletries.

HOW DO I SIGN UP FOR A CLASS?

Sign up is easy! Go to the SIGN UP link at the top right of your screen, create an account, and then go back to top of the menu, click on SCHEDULE, choose MAPLE GROVE or ST. LOUIS PK. to review class times. Click on the desired class and follow the prompts. You can sign up for individual classes or multiple classes by purchasing a class series package.

ARRIVAL TIME AND CANCELLATION POLICY

Arrival Time
All riders should arrive at least 15 minutes prior to class start time. Make sure to sign-in at the front desk when you arrive. If you are running late to class, please call the studio to let us know that you are on the way. The front desk will hold your reservation for up to 5 minutes once class starts. If you do not call to let us know you are on your way, in fairness to our riders, bikes will be released to riders on the waitlist 2 minutes before class begins. After the 5 minute mark of class start time, no rider is allowed to enter class.


Cancellation Policy
In consideration of other riders, if you are unable to make it to class please cancel your reservation online by signing in to your account or by calling or emailing the studio. A late cancel fee of $10 will be charged or applied to your account AND you forfeit the class if you do not cancel within the cancellation window, or do not show up for your scheduled ride.

 

Morning Classes - You must cancel at least 12 hours prior to class start time. 


Evening & Afternoon Classes - You must cancel at least 3 hours prior to class start time

WHAT IS THE WAITLIST AND HOW DOES IT WORK?

If a class you’d like to take is full, we highly recommend putting yourself on the waitlist. To do so, you must purchase a class or series. If you do not get a spot in the class, your account will be credited! If a spot opens, you will be added to the class and receive an email confirmation. Make sure you opt-in for email notifications and check both your in-box and junk/spam folders just in case.

 

Morning Class Waitlist - All morning classes have a 12-hour cancellation notice, so if you're added to a class from the waitlist at the last minute, be aware that the 12-hour cancellation still applies. The waitlist closes 45 minutes prior to that class start time. If you no longer want a spot in the class, you need to remove yourself from the waitlist 3 hours in advance of the class. If you are added to the class and fail to remove yourself in time, you will lose the class credit. TO CHECK YOUR WAITLIST STATUS, LOG INTO MINDBODY, GO TO MY INFO, CLICK MY SCHEDULE. IF YOU GOT INTO THE CLASS IT WILL SAY “WAITLIST UNCONFIRMED.” IF YOU DO NOT WANT THIS CLASS, BE SURE TO REMOVE YOURSELF OR NOTIFY US AND WE’LL REMOVE YOU!

 

Noon & Evening Class Waitlist - Noon and evening classes have 3-hour cancellation notice, so if you're added to a class from the waitlist at the last minute, be aware that the 3-hour cancellation still applies. The waitlist closes 45 minutes prior to that class start time. If you no longer want a spot in the class, you need to remove yourself from the waitlist 3 hours in advance of the class. If you are added to the class and fail to remove yourself in time, you will lose the class credit. TO CHECK YOUR WAITLIST STATUS, LOG INTO MINDBODY, GO TO MY INFO, CLICK MY SCHEDULE. IF YOU GOT INTO THE CLASS IT WILL SAY “WAITLIST UNCONFIRMED.” IF YOU DO NOT WANT THIS CLASS, BE SURE TO REMOVE YOURSELF OR NOTIFY US AND WE’LL REMOVE YOU! 

DO YOU HAVE FREE PARKING?

Yes, both studios provide free parking.

**As always please consult with your doctor or physician before you begin any new exercise routine.